Integrated early help offer
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Integrated early help offer

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St James specialises in working with young people and adults with extra needs. These include people who:

  • Have disabilities, either physical or learning, including those with profound and complex needs and health problems.
  • Care for other members of their family.
  • Have low educational attainment or are NEET.
  • Have mild to moderate mental health issues.
  • Are at risk, or have some involvement in crime or anti-social behaviour.
  • Are socially isolated.
  • Need language and cultural understanding from Asian and East European backgrounds.

St James can offer family support services to people with extra needs in these 3 distinct groups:

  • Young people aged 3-18 years 
  • Adults aged 18-35
  • Parents and carers

For young people aged 3-18, with extra needs we can provide:


  • Respite care in emergency situations.
  • Support in the home or community on a one-to-one basis to increase their skills, confidence and independence.
  • Places at one of our eight term time clubs or on our school holiday programmes.
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For adults aged 18-35 with extra needs, we offer



  • Employment support to get people work ready, including CV writing, job searching, interview skills, supported volunteering or a place at a job club.
  • Support in the home and community on a one-to-one basis to move people forward in four areas; work and volunteering, social, physical and health - living a positive life. 
  • Places at our workshops and groups. These include our women’s only group, Soci-abil8y, Moving On day sessions, managing your money better, basic cooking and more.
  • Advice and support to claim disability benefits and entitlements.
For enquiries please call Janet Tristram

01332 604 080

FOR Parents and carers who need support we can PROVIDE:



  • Support for those with young people who have disabilities or health problems with training, parent groups, and advice and support with health, school and family issues.
  •  Advice in Asian and Eastern European languages, covering debt and money management, housing, employment, health, carer support and benefits. Also weekly food parcels if required.
showing support
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St james works on these Golden principles

We have adopted some key principles in how we operate:

  • Timely interventions, undertaken by committed, caring, trained and experienced staff.
  • Personalised, realistic and empowering support - working with people, not doing it for them and enabling them to move forward. 
  • Flexible delivery to benefit young people, families and professionals.
  • Experienced at working with the whole family.
  • Diversity comes naturally to us – with 50% of our staff from BME Communities who are able to speak Asian, Black and Eastern European languages.

Our Extensive Experience working with families!

St James is based in the heart of Normanton, an area of multiple deprivation; serving the whole city of Derby and beyond. We have competent and committed staff who have extensive experience (of up to 20 years) of working in deprived communities, including those of a multi-cultural nature.  

We have considerable experience of working with young people and families. Over 11 years of supporting young people with extra needs and their families and over 4 years of providing advice services plus 2.5 years of working with young adults with extra needs. 
 
We currently deliver services for the Derby City Council; Fun-abil8y (one of only 3 short break service providers); Moving On (A development service for disabled adults) and Advice 4 All (An advice service which is part of the city wide Derby Information and Advice Partnership).
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